At a Glance

We are a global service provider with a wide range of shared services.

Founded in 2012, Commerz Global Service Solution Sdn. Bhd formerly known as (Commerz Trade Services Sdn. Bhd.) is a 100% owned subsidiary of Commerzbank AG. Catering to multiple branches across Asia, Europe and America, we contribute to increase profitability, standardize quality and leverage synergies for Commerzbank AG into one central hub ensuring cost efficient processing. With our global expertise and network, we are ideally positioned to deliver a wide range of global services and comprehensive solutions to meet the needs of our clients.

Our approach to Risk Management is premised on well-established governance and control processes, using the 'three lines of defense' model. Over the years, our Risk Management function has been further strengthened and refined the Enterprise Risk Management (ERM) framework, the Business Continuity Program (BCP), Anti Money Laundering/Countering Financing of Terrorism (AML/CFT), and the Sanctions programs. In addition, the Know Your Customer (KYC) capabilities were enhanced through acquisition of AML/CFT and Sanction Screening tools.

Management Team

Arne Graeber

Chief Executive Officer

Vijayasuria Arulchothy

Chief Operating Officer

Uwe Sternitzke

Chief Strategy Officer

Prem Kumar Menon

Chief Technology Officer

Martin Drotleff

Chief Risk Officer

Nurul Farah Abdul Hamid

Head of CGSS Penang

Adrian Loh Wei Keong

Head of Finance

Kumaran Vijayan

Head of Support Management

Bhupinder Singh

Head of Local Compliance

Prameswari Gopal

Head of Compliance Operations

Gopinath Ulakhanazan

Head of Trade Finance

Zulkefli Mohamed

Head of Payments and Financing

Prakash Renggasamy

Head of Due Dilligence I

Thanaletchumi Letchuman

Head of Due Dilligence II

Kamariah Nasruddin

Head of Market Operations and Loan Admin

Sabrina Chia Xioa Tong

Head of Client Verification Team

Lim Huey Yng

Head of Business Management, Support and Analytics

Titi Goh

Head of Human Resources

Lingeswaren Reddy Loganathan

Head of Organization and Security

Mohd Azlan Asim

Head of Application Operations

Vasudevan Selvaraj

Head of Technology Foundation Database and Infrastructure

Khairul Aiman Ab Maulod

Head of Development

Women In Leadership

A step forward, with CGSS!

At CGSS, we are deeply committed to empowering women and fostering an inclusive environment where women in leadership can thrive. We believe that diverse perspectives are key to driving innovation and achieving long term success. This commitment is reflected in our leadership, where women hold key leadership positions across various teams.

The statistics behind our Women in Leadership

- We have 7 women as Head of Departments, making up 47% of our Department Leaders.
- We have 15 women as Team Heads, making up 48% of our Team Leaders.
- Overall, we have 22 women in leadership positions, that amounts to 43% of our management team.

Our Values

Supporting global locations, we draw on the knowledge of staff to achieve long term benefits. We are responsible for maintaining and anticipating the need for a range of processes and functions in order to improve operations and reduce costs.

Trust & Reliability
We act in credible, reliable and secure ways, we value talent, time and intentions of everyone.

Respect
We respect our colleagues and stakeholders. We stand for honesty, confidence and transparency

Commitment
We deliver what we pledge, acting ethically, which is fundamental to our success.

Team Spirit
We embrace our diversity and invest in each other because we win or lose as a team.

Performance
We continuously accomplish targets through our talented and professional teams.

Our Vision

"We aim to be the most innovative global service provider for standardized and custom-made solutions in the financial industry."

Our Mission

"We provide services in a sustainable manner which benefit our overall franchise, community and clients.  We achieve this by delivering excellence and continuously do things differently."

Overview

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